Frequently Asked Questions

We understand that no two jobs are the same and that customers will have questions. We have done our best to list some of the most common questions and answers below. If your question is not answered below please contact us via the contact form.

Where and when will my bin be cleaned.?

Your bin will be cleaned outside your house or premises. Should you require a “One Off” clean we will book you into our schedule and clean your bin as soon as is possible. Should you subscribe to a repeat clean package your bin will be cleaned in line with your bin day and you will be issued with a cleaning calendar which will keep you informed as to your bins cleaning schedule.
What advantages are there to having my Wheelie Bin cleaned?

With most houses we can manage to get into the back with the use of our ladders if Having your wheelie bin cleaned will reduce bacterial build up that causes bad smells and also decrease the risk of pest infestation around your home or premises. Cleaning will also remove any waste stuck to your bin taking it back to its tare (original) weight which will save you money once waste companies start to use “Pay by Weight” refuse collection system.
How do I pay?

You can contact our office and speak to one of our customer care staff and they will tell you about our easy payment options. Options include payments by Cash, Cheque or Credit/Debit Card. You can also pay via PayPal on our website by navigating to the payment tab in the menu.
Why choose Dusty Bin Cleaning Services over other bin cleaning companies?

We are a family run company with over 10 years experience in the business. We believe in total customer care and actively inform our customers of days and times we will be in their area to clean their bins. Please feel free to have a look at our testimonials and see what some of our customer’s say about our service. We also use government approved equipment to clean bins and our service is 100% legally licensed and we have full Public Liability Insurance.